Refund policy

RETURNS & REFUNDS

At EMCOM, each piece is made specifically for you after an order is placed.
Because of this, our return policy is designed to be fair, transparent, and practical.

When we can help

If something isn’t right with your order, we’re here to fix it.

Please reach out to us within 48 hours of delivery if:

• Your item arrived damaged

• There’s a manufacturing defect

• You received the wrong product (design, size, or color)

Just share your order number and a few clear photos, and we’ll take it from there.

Depending on the situation, we’ll offer a replacement or a refund.

A quick note on sizing & preferences

Since our products are made-to-order, we’re unable to accept returns or exchanges for:

• Size or fit preferences

• Change of mind

• Incorrect size selection

We recommend checking the size chart carefully before placing your order.

Refunds

• Approved refunds are processed back to the original payment method

• This typically takes 5–7 business days after approval

• Shipping charges (if applicable) are non-refundable

Order cancellations

Orders can be cancelled within 12 hours of placing them.
Once production has started, cancellations aren’t possible.

 Returns accepted for 2 days

Need help?

You can always reach us at:
emcomstudios@gmail.com

Whatsapp : +91 9187048989

We usually respond within 24–48 hours.

We believe in fair outcomes — if something genuinely went wrong, we’ll make it right..